Shipping & Delivery
WE SHIP WORLDWIDE
All prices on the website exclude shipping fees. Your Lilly Lashes False Eyelashes are shipped from our facility in Los Angeles, California, USA.
We ship Monday through Friday, excluding weekends and holidays.
Orders placed before 12:00 PM (PST) will be shipped out that day! (MON-FRI)
If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed an additional 3-5 business days. *(Note: All Shipping addresses are verified through US Postal service, If you are unsure of your shipping address, Please refer to USPS.com, does not apply to international addresses)
PLEASE ALLOW 24-48 HOURS FOR USPS UPDATES
DHL DOES NOT SHIP TO PO BOXES
$5.99 USPS First Class (3-5 Days)
$9.99 USPS Priority (2-3 Days)
FREE USPS Priority Shipping on Orders $75+
|Australia||$28 DHL International Shipping (3-5 Days)|
|Canada||$15 DHL International Shipping (3-5 Days)|
|Middle East||$19.99 DHL International Shipping (3-5 Days)|
|Switzerland||$21.99 DHL International Shipping (3-5 Days)|
|Denmark||$21.99 DHL International Shipping (3-5 Days)|
|United Kingdom||$18 DHL International Shipping (3-5 Days)|
|Rest of The World||$25 DHL International Shipping (3-5 Days)|
Tracking Your Order:
Once your payment has cleared, you will receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order has shipped which may include your tracking number and a link to follow the journey of your package (if applicable).
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.